{"id":958,"date":"2016-07-25T00:00:00","date_gmt":"2016-07-25T00:00:00","guid":{"rendered":"https:\/\/neomar.eu\/2016\/07\/25\/new-studies-of-customers-satisfaction-amraz-romania-and-kaeser-kompressoren\/"},"modified":"2019-02-11T22:53:51","modified_gmt":"2019-02-11T22:53:51","slug":"new-studies-of-customers-satisfaction-amraz-romania-and-kaeser-kompressoren","status":"publish","type":"post","link":"https:\/\/neomar.eu\/en\/news\/new-studies-of-customers-satisfaction-amraz-romania-and-kaeser-kompressoren\/","title":{"rendered":"New customers satisfaction studies : AMRAZ Romania and Kaeser Kompressoren"},"content":{"rendered":"<p>The\u00a0concern to keep its\u00a0customers satisfied determined <a href=\"http:\/\/www.amraz.ro\/\" target=\"_blank\" rel=\"noopener\">AMRAZ ROMANIA<\/a> to ask\u00a0us to conduct a customer satisfaction survey for their clients from Romania, U.S.A., Bulgaria and Kazakhstan. The method for data collection was telephone interviews and we reached a\u00a0response rate of over 85% of all valid respondents. Meanwhile,\u00a0<a href=\"http:\/\/www.kaeser.ro\/\" target=\"_blank\" rel=\"noopener\" data-cke-saved-href=\"http:\/\/www.kaeser.ro\/\" data-cke-saved->Kaeser Kompressoren<\/a>, the leader on Romanian market for compressed air systems has already a traditional collaboration with Neomar Consulting regarding customer satisfaction surveys. The company\u00a0conducted \u00a0in 2016 a new survey, realized\u00a0100% online, on a representative sample of 700 company\u2019s clients and using a methodology specially adapted by Neomar Consulting. The response rate to the survey\u00a0reached\u00a040% which allowed our client to benefit from an excellent return on invested budget. More details about how to implement a customer satisfaction survey? <a href=\"http:\/\/www.customersatisfaction.ro\/index.php?pag=cms&amp;id=154&amp;p=utilitate-studii-customer-satisfaction.html\" target=\"_blank\" rel=\"noopener\">Click!<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The\u00a0concern to keep its\u00a0customers satisfied determined AMRAZ ROMANIA to ask\u00a0us  [&#8230;]<\/p>\n","protected":false},"author":4,"featured_media":959,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[26],"tags":[],"class_list":["post-958","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"_links":{"self":[{"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/posts\/958","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/comments?post=958"}],"version-history":[{"count":0,"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/posts\/958\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/media\/959"}],"wp:attachment":[{"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/media?parent=958"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/categories?post=958"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/tags?post=958"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}