{"id":1246,"date":"2013-08-23T00:00:00","date_gmt":"2013-08-23T00:00:00","guid":{"rendered":"https:\/\/neomar.eu\/portfolio-item\/mystery-shopping-distributors-of-roofing-materials-in-romania\/"},"modified":"2024-03-12T14:02:34","modified_gmt":"2024-03-12T12:02:34","slug":"mystery-shopping-distributors-of-roofing-materials-in-romania","status":"publish","type":"portfolio","link":"https:\/\/neomar.eu\/en\/portfolio\/mystery-shopping-distributors-of-roofing-materials-in-romania\/","title":{"rendered":"Mystery Shopping &#8211; Distributors of roofing materials in Romania"},"content":{"rendered":"<p><span class=\"notranslate\">Roofing materials market\u00a0becomes \u00a0every year \u00a0more and more competitive.<\/span>\u00a0<span class=\"notranslate\">Suppliers are becoming more numerous while customers increasingly demanding.<\/span>\u00a0<span class=\"notranslate\">In these circumstances, the commercial performance of the distribution network is crucial for the whole performance of a producer or importer of roofing systems.<\/span><\/p>\n<h3 class=\"nw-description\" style=\"color: #111111;\">How this research supports your business?<\/h3>\n<ul>\n<li><span class=\"notranslate\"><span style=\"font-size: small;\">See how your dealers respond to clients&#8217; requests for an offer versus competitors&#8217; delers<\/span><\/span><\/li>\n<li><span class=\"notranslate\"><span style=\"font-size: small;\">See if your distributors&#8217; answers and recommendations coincide with your recommendations<\/span><\/span><\/li>\n<li><span class=\"notranslate\"><span style=\"font-size: small;\">See if your distributors are recommending your products to potential customers or competitors&#8217; products<\/span><\/span><\/li>\n<li><span class=\"notranslate\"><span style=\"font-size: small;\">See how your products are presented to end-users by\u00a0your distributors<\/span><\/span><\/li>\n<li><span class=\"notranslate\"><span style=\"font-size: small;\">See if the dealer informs correctly the customer about the technical parameters\u00a0of your products<\/span><\/span><\/li>\n<li><span class=\"notranslate\"><span style=\"font-size: small;\">You see what goes wrong\u00a0during the sales procedures<\/span><\/span><\/li>\n<li><span class=\"notranslate\"><span style=\"font-size: small;\">Increase sales through better conversion of potential customers into <span class=\"notranslate\">effective<\/span>\u00a0customers<\/span><\/span><\/li>\n<li><span class=\"notranslate\"><span style=\"font-size: small;\">Cost advantage due multiclient concept (it saves about 80% compared to an individual mystery shopping study).<\/span><\/span><\/li>\n<\/ul>\n<h3>What information can you learn from this report?<\/h3>\n<p class=\"nw-description\" style=\"color: #111111;\"><span class=\"notranslate\"><span style=\"color: #0000cc;\"><span style=\"font-size: small;\"><strong>Assess the\u00a0process of identifying potential suppliers by a\u00a0potential buyer of roofing materials:<\/strong><\/span><\/span><\/span><\/p>\n<ul>\n<li>How easily a client can find a distributor of roofing materials on the internet?<\/li>\n<li>Can a typical client send a request online?<\/li>\n<li>Do the client receive a response to a request submitted online in a timely manner?<\/li>\n<\/ul>\n<p><span class=\"notranslate\"><span style=\"color: #0000cc;\"><span style=\"font-size: small;\"><strong>How do the\u00a0dealers \/ distributors react when a potential client calls for a quote?<\/strong><\/span><\/span><\/span> <span class=\"notranslate\"><span style=\"font-size: small;\"><strong>Assess the ease of communication<\/strong><\/span><\/span>\u00a0<strong>with the dealers<\/strong><\/p>\n<ul>\n<li><span class=\"notranslate\"><span style=\"font-size: small;\">Can a client get in touch easily with a distributor?<\/span><\/span><\/li>\n<li><span class=\"notranslate\"><span style=\"font-size: small;\">Can a \u00a0client discuss with your dealer at the first phone-call?<\/span><\/span>\u00a0<span class=\"notranslate\"><span style=\"font-size: small;\">How many callbacks \/ forwarding is needed for a detailed discussion?<\/span><\/span><\/li>\n<\/ul>\n<p><span class=\"notranslate\"><span style=\"font-size: small;\"><strong>What is genuinely the influence of the dealer in clients&#8217; buying decision ?<\/strong><\/span><\/span><\/p>\n<ul>\n<li><span class=\"notranslate\"><span style=\"font-size: small;\">Is the distributor polite to a potential buyer?<\/span><\/span><\/li>\n<li><span class=\"notranslate\"><span style=\"font-size: small;\">Is the dealer giving the client the most appropriate buying advice?<\/span><\/span><\/li>\n<li><span class=\"notranslate\"><span style=\"font-size: small;\">Is the dealer recommending \u00a0a certain type of roofing?<\/span><\/span><\/li>\n<li><span class=\"notranslate\"><span style=\"font-size: small;\">Does the dealers explain the differences between various types of roofing?<\/span><\/span><\/li>\n<li><span class=\"notranslate\"><span style=\"font-size: small;\">If the dealer sells several brands, does it recommend a specific brand?<\/span><\/span><\/li>\n<li><span class=\"notranslate\"><span style=\"font-size: small;\">How punctual is the dealer in submitting an offer to the client?<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: small;\"><strong>Assess the content of the offers submitted by the dealers\u00a0<\/strong> <\/span><\/p>\n<ul>\n<li><span class=\"notranslate\"><span style=\"font-size: small;\">Do the dealers provide relevant technical information about roofing \u00a0materials to potential clients?<\/span><\/span><\/li>\n<li><span class=\"notranslate\"><span style=\"font-size: small;\">Are the prices presented\u00a0detailed for each component?<\/span><\/span><\/li>\n<li><span class=\"notranslate\"><span style=\"font-size: small;\">Do the dealers detail commercial conditions \/ facilities provided?<\/span><\/span>\u00a0Did they\u00a0<span class=\"notranslate\"><span style=\"font-size: small;\">mention the promotions or special offers?<\/span><\/span><\/li>\n<li><span class=\"notranslate\"><span style=\"font-size: small;\">How many dealers offer free-installation and warranty for works?<\/span><\/span><\/li>\n<li><span class=\"notranslate\"><span style=\"font-size: small;\">Is the dealer is willing to work &#8220;without invoice&#8221; or commercial documents?<\/span><\/span><\/li>\n<li><span class=\"notranslate\"><span style=\"font-size: small;\">Do the dealers call for follow-up\u00a0after submitting a quote?<\/span><\/span><\/li>\n<\/ul>\n<p><strong> For maximum impact of information, we have prepared for you and an\u00a0intensive training\u00a0package that includes<\/strong>:<\/p>\n<ul>\n<li>Effective presentation of the study results<\/li>\n<li>Examples of good \/ bad practices in the commercial behavior of dealers<\/li>\n<li>Detailed recommendations on the marketing policy adjustment<\/li>\n<li>Our suggestions (customised) in relation to your company<\/li>\n<li>All of this presented professionally at your company headquarters (or another location of your choice)<\/li>\n<\/ul>\n<h3>More details and how to buy?<\/h3>\n<p><strong>Fill in your contact details and download the project&#8217;s brochure<\/strong>. You shall find there all the necessarry information, including detailed contact, prices and ordering information. For further details, <a href=\"https:\/\/neomar.eu\/home-2\/\">please contact us<\/a>!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Roofing materials market\u00a0becomes \u00a0every year \u00a0more and more competitive.\u00a0Suppliers are  [&#8230;]<\/p>\n","protected":false},"featured_media":1247,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"portfolio-types":[329,314],"localizare-lucrare":[359],"class_list":["post-1246","portfolio","type-portfolio","status-publish","has-post-thumbnail","hentry","portfolio-types-building-materials-en","portfolio-types-roofing-materials","localizare-lucrare-romania"],"acf":[],"_links":{"self":[{"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/portfolio\/1246","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/portfolio"}],"about":[{"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/types\/portfolio"}],"replies":[{"embeddable":true,"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/comments?post=1246"}],"version-history":[{"count":0,"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/portfolio\/1246\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/media\/1247"}],"wp:attachment":[{"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/media?parent=1246"}],"wp:term":[{"taxonomy":"portfolio-types","embeddable":true,"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/portfolio-types?post=1246"},{"taxonomy":"localizare-lucrare","embeddable":true,"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/localizare-lucrare?post=1246"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}