{"id":8185,"date":"2023-11-18T13:29:36","date_gmt":"2023-11-18T11:29:36","guid":{"rendered":"https:\/\/neomar.eu\/servicii\/informatii-despre-clienti\/"},"modified":"2024-02-06T09:40:00","modified_gmt":"2024-02-06T07:40:00","slug":"customer-information","status":"publish","type":"page","link":"https:\/\/neomar.eu\/en\/services\/customer-information\/","title":{"rendered":"Customer information"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-2 fusion-columns-total-3 fusion-content-boxes-1 content-boxes-clean-vertical content-left content-boxes-icon-on-top\" style=\"--awb-backgroundcolor:var(--awb-color2);--awb-title-color:var(--awb-color5);--awb-hover-accent-color:var(--awb-color4);--awb-circle-hover-accent-color:var(--awb-color4);\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:var(--awb-color2);border-color:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-6 col-md-6 col-sm-6 fusion-content-box-hover content-box-column-first-in-row\"><div class=\"col content-box-wrapper content-wrapper-background link-area-box link-type-text content-icon-wrapper-yes icon-hover-animation-fade fusion-animated\" data-link=\"\/en\/services\/customer-information\/audit-of-clients-needs\/\" data-link-target=\"_self\" data-animationType=\"bounceInLeft\" data-animationDuration=\"0.3\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><a class=\"heading-link\" href=\"\/en\/services\/customer-information\/audit-of-clients-needs\/\" target=\"_self\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" src=\"https:\/\/neomar.eu\/wp-content\/uploads\/2023\/12\/audit-nevoi-clienti-800x534.jpg\" width=\"800\" height=\"534\" alt=\"Auditul nevoilor clientilor\" title=\"- Cercetare de pia\u021b\u0103 \u0219i consultan\u021b\u0103 de marketing\"><\/div><h2 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h2_typography-font-size:24px;--fontSize:24;line-height:var(--awb-typography1-line-height);\">Customer behavior analysis<\/h2><\/a><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>Customer needs audit Explore your customers&#8217; needs! Get to know your competitor&#8217;s customers better! Discover the niches that can be exploited! The customer expectations audit identifies exactly what customers want from your company and how they perceive your company compared to the competition. The audit of customer needs creates the basis of a marketing program focused on aligning the organization with market requirements. By defining measurable objectives in relation to the level of customer satisfaction, you can do a comparative analysis of the level [&#8230;]\n<\/div><div class=\"fusion-clearfix\"><\/div><a class=\" fusion-read-more\" href=\"\/en\/services\/customer-information\/audit-of-clients-needs\/\" target=\"_self\">more<\/a><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div style=\"--awb-backgroundcolor:var(--awb-color2);border-color:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-2 col-lg-6 col-md-6 col-sm-6 fusion-content-box-hover content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper-background link-area-box link-type-text content-icon-wrapper-yes icon-hover-animation-fade fusion-animated\" data-link=\"\/en\/services\/customer-information\/mystery-shopping\/\" data-link-target=\"_self\" data-animationType=\"bounceInLeft\" data-animationDuration=\"0.3\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><a class=\"heading-link\" href=\"\/en\/services\/customer-information\/mystery-shopping\/\" target=\"_self\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" src=\"https:\/\/neomar.eu\/wp-content\/uploads\/2023\/12\/incognito-800x567.jpg\" width=\"800\" height=\"567\" alt=\"Mystery Shopping\" title=\"- Cercetare de pia\u021b\u0103 \u0219i consultan\u021b\u0103 de marketing\"><\/div><h2 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h2_typography-font-size:24px;--fontSize:24;line-height:var(--awb-typography1-line-height);\">Mystery Shopping in the field of technical and industrial products<\/h2><\/a><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>What are the impressions that customers leave with after a first contact with your company? Do you know what happened to those who requested a request for an offer and then did not give any sign? Did they abandon the purchase or did they buy elsewhere? We now offer you relevant answers through Mystery Shopping services. Do you want to grow when the market goes down? Very good! You have only one option: Be better than the competition! In a market in stagnation or recession, the only [\u2026]\n<\/div><div class=\"fusion-clearfix\"><\/div><a class=\" fusion-read-more\" href=\"\/en\/services\/customer-information\/mystery-shopping\/\" target=\"_self\">more<\/a><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div style=\"--awb-backgroundcolor:var(--awb-color2);border-color:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-3 col-lg-6 col-md-6 col-sm-6 fusion-content-box-hover content-box-column-first-in-row content-box-column-last\"><div class=\"col content-box-wrapper content-wrapper-background link-area-box link-type-text content-icon-wrapper-yes icon-hover-animation-fade fusion-animated\" data-link=\"\/en\/services\/customer-information\/measuring-brand-awareness\/\" data-link-target=\"_self\" data-animationType=\"bounceInLeft\" data-animationDuration=\"0.3\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><a class=\"heading-link\" href=\"\/en\/services\/customer-information\/measuring-brand-awareness\/\" target=\"_self\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" src=\"https:\/\/neomar.eu\/wp-content\/uploads\/2023\/12\/masurarea-brandului-800x402.jpg\" width=\"800\" height=\"402\" alt=\"Masurarea notorietatii brandului\" title=\"- Cercetare de pia\u021b\u0103 \u0219i consultan\u021b\u0103 de marketing\"><\/div><h2 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h2_typography-font-size:24px;--fontSize:24;line-height:var(--awb-typography1-line-height);\">Measuring brand awareness<\/h2><\/a><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>Services for measuring brand awareness. Although we have created multiple projects on this topic, the content of this page is being developed.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><a class=\" fusion-read-more\" href=\"\/en\/services\/customer-information\/measuring-brand-awareness\/\" target=\"_self\">more<\/a><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:30px;--awb-margin-bottom:0px;--awb-background-color:var(--awb-color2);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-color4);--awb-margin-bottom:60px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:40px;--awb-margin-left-small:0px;--awb-margin-bottom-medium:50px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:36;line-height:var(--awb-typography1-line-height);\">Contact Us<\/h3><\/div><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-3 fusion-columns-total-3 fusion-content-boxes-2 content-boxes-icon-on-side content-left\" style=\"--awb-iconcolor:var(--awb-color4);--awb-hover-accent-color:var(--awb-color5);--awb-circle-hover-accent-color:transparent;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);--awb-iconcolor:var(--awb-color4);--awb-content-padding-left:62px;\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover content-box-column-first-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-box link-type-text content-icon-wrapper-yes icon-hover-animation-fade\" data-link=\"mailto:contact@neomar.ro\" data-link-target=\"_self\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><a class=\"heading-link\" href=\"mailto:contact@neomar.ro\" target=\"_self\"><div class=\"icon\"><span ><i style=\"background-color:transparent;border-color:transparent;height:auto;width: 42px;line-height:normal;font-size:42px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-envelope far circle-no\"><\/i><\/span><\/div><h3 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h3_typography-font-size:24px;--fontSize:24;line-height:var(--awb-typography1-line-height);padding-left:62px;\">Do you have any questions?<\/h3><\/a><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>contact@neomar.ro<\/p>\n<\/div><\/div><\/div><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);--awb-iconcolor:var(--awb-color4);--awb-content-padding-left:62px;\" class=\"fusion-column content-box-column content-box-column content-box-column-2 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover \"><div class=\"col content-box-wrapper content-wrapper link-area-box link-type-text content-icon-wrapper-yes icon-hover-animation-fade\" data-link=\"tel: +40.771.749.612\" data-link-target=\"_self\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><a class=\"heading-link\" href=\"tel: +40.771.749.612\" target=\"_self\"><div class=\"icon\"><span ><i style=\"background-color:transparent;border-color:transparent;height:auto;width: 42px;line-height:normal;font-size:42px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-phone-alt fas circle-no\"><\/i><\/span><\/div><h3 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h3_typography-font-size:24px;--fontSize:24;line-height:var(--awb-typography1-line-height);padding-left:62px;\">Phone<\/h3><\/a><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>+40.771.749.612<\/p>\n<\/div><\/div><\/div><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);--awb-iconcolor:var(--awb-color4);--awb-content-padding-left:62px;\" class=\"fusion-column content-box-column content-box-column content-box-column-3 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-box link-type-text content-icon-wrapper-yes icon-hover-animation-fade\" data-link=\"https:\/\/www.linkedin.com\/company\/neomar-consulting\" data-link-target=\"_blank\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><a class=\"heading-link\" href=\"https:\/\/www.linkedin.com\/company\/neomar-consulting\" target=\"_blank\" rel=\"noopener noreferrer\"><div class=\"icon\"><span ><i style=\"background-color:transparent;border-color:transparent;height:auto;width: 42px;line-height:normal;font-size:42px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-linkedin fab circle-no\"><\/i><\/span><\/div><h3 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h3_typography-font-size:24px;--fontSize:24;line-height:var(--awb-typography1-line-height);padding-left:62px;\">Linkedin<\/h3><\/a><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\/neomar-consulting<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":6990,"parent":8178,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8185","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/pages\/8185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/comments?post=8185"}],"version-history":[{"count":0,"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/pages\/8185\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/pages\/8178"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/media\/6990"}],"wp:attachment":[{"href":"https:\/\/neomar.eu\/en\/wp-json\/wp\/v2\/media?parent=8185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}