Customer needs audit Explore your customers’ needs! Get to know your competitor’s customers better! Discover the niches that can be exploited! The customer expectations audit identifies exactly what customers want from your company and how they perceive your company compared to the competition. The audit of customer needs creates the basis of a marketing program focused on aligning the organization with market requirements. By defining measurable objectives in relation to the level of customer satisfaction, you can do a comparative analysis of the level […]
What are the impressions that customers leave with after a first contact with your company? Do you know what happened to those who requested a request for an offer and then did not give any sign? Did they abandon the purchase or did they buy elsewhere? We now offer you relevant answers through Mystery Shopping services. Do you want to grow when the market goes down? Very good! You have only one option: Be better than the competition! In a market in stagnation or recession, the only […]
Services for measuring brand awareness. Although we have created multiple projects on this topic, the content of this page is being developed.
